Privacy Policy

1. Introduction

GREAT LEAP Services Private Limited ("GREAT LEAP", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greatleap.in or contact us through any of our channels. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following categories of information:

• Contact information — including your name, email address, phone number, and company name — when you fill in a contact form, register for a webinar, or enquire about our services.
• Usage data — including pages visited, time spent on each page, browser type, device type, and referring URL — collected automatically via Google Analytics when you browse our website.
• Interaction data — collected via Facebook Pixel and LinkedIn Insight Tag for the purpose of measuring advertising effectiveness and delivering relevant ads to professional audiences.

We do not collect sensitive personal data such as financial account details, health information, or government identification numbers through this website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and service requests in a timely manner
• To send you relevant communications, updates, and resources that you have opted into
• To improve our website content, user experience, and service offerings based on usage patterns
• For targeted advertising through Google Ads, Facebook, and LinkedIn to reach professionals and business owners who may benefit from our services
• To comply with applicable legal obligations

4. Data Storage & Security

All personal data submitted through our website is stored securely. We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmitted between your browser and our server
• Access controls limiting who within our organisation can view your personal data
• Regular review of data handling practices to ensure continued security

We do not sell, rent, or trade your personal data to third parties. Data is shared only with the service providers listed in Section 6 below, and only to the extent necessary to deliver our services.

5. Cookies

Our website uses cookies — small text files stored on your device — to improve functionality and understand how visitors use our site. We use the following categories of cookies:

• Essential cookies — required for core website functionality such as navigation and form submission. These cannot be disabled without affecting the website's operation.
• Analytics cookies — used by Google Analytics to collect anonymous data on page views, session duration, and user behaviour. This helps us understand which content is most useful and improve our website accordingly.
• Advertising cookies — used by Facebook Pixel and LinkedIn Insight Tag to measure the effectiveness of our advertising campaigns and to show relevant ads to users on those platforms.

You may disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of this website. Most browsers allow you to refuse cookies or delete existing cookies through their privacy or settings menus.

6. Third-Party Services

We use the following third-party services to operate our website and marketing activities. Each operates under its own privacy policy, which we encourage you to review:

• Google Analytics (Measurement ID: AW-11006624693) — for website traffic analysis and advertising measurement. Data is processed by Google LLC. Google Privacy Policy
• Facebook Pixel (Pixel ID: 451938367001069) — for advertising measurement and audience targeting on Facebook and Instagram. Data is processed by Meta Platforms, Inc. Meta Privacy Policy
• LinkedIn Insight Tag (Partner ID: 3528178) — for professional audience targeting and campaign measurement on LinkedIn. Data is processed by LinkedIn Corporation. LinkedIn Privacy Policy
• Bitrix24 CRM — for managing contact form submissions and client communications. Data submitted through our contact forms is stored in Bitrix24's secure CRM platform. Bitrix24 Privacy Policy

We do not authorise any of these third parties to use your data for their own independent marketing purposes beyond what is described above.

7. Your Rights

You have the following rights with respect to your personal data:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may request that we correct any inaccurate or incomplete personal data
• Right to erasure — you may request that we delete your personal data, subject to any legal obligations we may have to retain it
• Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time
• Right to object — you may object to the processing of your data for direct marketing purposes

To exercise any of these rights, please contact us using the details provided in Section 8. We will respond to all legitimate requests within a reasonable timeframe.

8. Contact for Privacy Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact us at: